Privacy Policy

This Privacy Policy explains how MAXSTAYS LLC (“MaxStays”, “we”, “us” or “our”) collects, uses, stores and protects personal information when individuals visit our website, submit an enquiry, communicate with us, or use our services.

We may collect information including name, email address, telephone/mobile number, property information, enquiry details, communications with us, and technical information relating to use of our website.

We may use personal information to respond to enquiries, provide information about our services, communicate with prospective and existing clients, schedule appointments, provide customer support, operate and improve our services, maintain business records, comply with legal obligations, and send communications where the individual has provided the appropriate consent.

Where an individual voluntarily provides a mobile telephone number and affirmatively opts in to SMS communications, MAXSTAYS LLC may send text messages relating to enquiries, appointments, reminders, service updates, follow-ups and, where separately consented to, promotional communications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance. Consent to receive SMS communications is not a condition of purchasing any product or service.

Mobile information, including telephone numbers and SMS opt-in consent data, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers solely to help us deliver communications and operate our services on our behalf, subject to appropriate confidentiality and data-protection obligations. SMS opt-in consent and mobile information will not be shared with third parties for marketing purposes.

We may disclose personal information to service providers that assist us with hosting, communications, CRM systems, analytics, payment processing, professional services or other business operations. We may also disclose information where required by law, regulation, court order, or to protect our legal rights.

We do not sell personal information.

We use reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorised access, disclosure, alteration or destruction.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide our services, maintain legitimate business records, resolve disputes and satisfy legal obligations.

Individuals may contact us to request access to, correction of, or deletion of their personal information where applicable. Marketing communications may be unsubscribed from using the instructions contained in the communication. SMS recipients may reply STOP at any time.

Our website may use cookies and similar technologies for essential website functionality, analytics, security and improving the user experience.

Our website and business operations may use third-party service providers. Their processing of information may be subject to their own privacy policies where applicable.

We may update this Privacy Policy periodically. The latest version will be published on this page with an updated effective date.

For privacy questions or requests, contact:

MAXSTAYS LLC Email: info@max-stays.com